WhatsApp Dashboard

Learn more details about your WhatsApp Dashboard

This is where you see general and detailed information on messages triggered to WhatsApp

Total messages: This is where you can view the total number of messages sent and received within a selected period.
Date filter: It is located on the upper right corner; just select the period you wish to filter.
Total MTs: Total number of messages sent.
Sent: Messages that have left for delivery on the platform.
Sent with open session: These are the messages that have been sent and delivered to devices, where the end user replied to your message.
Sent with closed session: These are messages that have been sent and delivered to devices, but your end user did not reply to your message.
Delivered: Messages that have been sent and delivered to devices.
Read: Number of messages according to the stipulated filter that have been read by your end users; a point of attention is that we only have this status if your end user has the read receipt enabled.
Total MOs: Number of messages your end users have sent to your company.
Session-opening MOs: Number of users who contacted your company, without any interaction from you.
Under Open Sessions Now you have the data of live open sessions.

To access this field, just switch the tab on your screen:

Overview

This is where you can filter your charts to better review your triggers

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Charts

Additionally, you can also filter by Campaigns, Subaccounts and Users.

Last updated 2 years ago